AI automation for the work that repeats every day
Workflows that read, classify, summarise and route incoming work automatically — with people kept in the loop exactly where judgement is needed.
AI automation pays off where volume and free text meet: support inboxes, application forms, documents and internal requests. That's the work a model can genuinely take over.
A typical automation detects incoming items, classifies them, extracts the relevant fields, drafts a response or next action and records everything in your system. Anything risky becomes a suggestion for a human instead of an automatic action.
I measure the process before and after, so you know what changed in throughput, turnaround time and error rate rather than relying on a feeling.
What gets automated
Intake and triage
Incoming email, forms and requests categorised and prioritised automatically.
Field extraction
Amounts, dates, references and names pulled out of documents into your systems.
Drafts and summaries
Replies and case summaries prepared so a human only needs to review.
Follow-up
Reminders and next steps triggered by status and time, so nothing stalls.
Human in the loop
Explicit rules for what runs unattended and what waits for approval.
Measured results
Baseline before, reporting after: volume, turnaround and error rate.
Frequently asked questions
Tell me what you're building
Send a short brief and you'll get a reply within one working day, with a fixed price and a clear plan for the first milestone.